List of active policies

Full policy

1. Data We Collect

When you use the Platform, we may collect the following types of data:

a) Personal Identifiable Information (PII):

- Name
- Email address

- Team

b) Usage Data:
- Login information (e.g., username, IP address, login times)
- Course progress, activities, and completion records
- Interaction data (e.g., forum posts, assignment submissions, messages)

c) Other Information:
- Feedback or surveys submitted through the Platform
- Files or media uploaded to the LMS


2. How We Use Your Data

We collect and process your data for the following purposes:

a) To facilitate staff training and development.

b) To monitor and track course progress and performance.

c) To provide technical support and improve the functionality of the Platform.

d) To generate reports for compliance, training records, and organisational planning.

e) To communicate important updates, notifications, or changes related to your learning experience.


3. Data Sharing

We may share your data in the following circumstances:

a) With Internal Teams – For administrative purposes, such as HR, compliance, or training management.

b) With Service Providers – Third-party vendors supporting the LMS (e.g., hosting or analytics providers) under strict confidentiality agreements.

c) As Required by Law – If required to comply with legal obligations, regulations, or court orders.


4. Data Retention

We retain your data for as long as necessary to fulfil the purposes outlined in this Privacy Statement, unless a longer retention period is required by law. For example:

a) Training records may be retained for [7] years in compliance with legal or regulatory training requirements.

b) User activity logs are retained for [12] months for auditing and security purposes.


5. Your Rights

As a user of the Platform, you have the following rights regarding your personal data:

a) Access – You can request a copy of the data we hold about you.

b) Correction – You can request corrections to your data if it is inaccurate or incomplete.

c) Deletion – You can request that your data be deleted, subject to organisational and legal requirements.

d) Objection – You can object to specific data processing activities, such as automated decision-making.

e) Data Portability – You can request your data be provided in a machine-readable format.

To exercise any of these rights, please contact us: gmg.learning.hub@lgcgroup.com.


6. Data Security

We implement appropriate technical and organisational measures to safeguard your data against unauthorized access, loss, or misuse. These include:

a) Encrypted data transmission (e.g., SSL/TLS protocols).

b) Role-based access controls and user authentication.

c) Regular security audits and system updates.


7. Cookies and Tracking

The Platform may use cookies or similar technologies to enhance your user experience. These may include:

a) Session Cookies – To maintain your login session.

b) Analytics Cookies – To gather usage statistics for improving the Platform.

You can manage or disable cookies through your browser settings; however, some features of the LMS may not function properly without them.

8. Changes to This Privacy Statement

We may update this Privacy Statement periodically to reflect changes in our practices or legal requirements. Any updates will be posted on the Platform, and significant changes will be communicated directly to users.


9. Contact Us

If you have questions or concerns about this Privacy Statement or your data, please contact us: gmg.learning.hub@lgcgroup.com.